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When NOT Being Nice is the Kindest Thing You Could Do
Photo Credit: thephinsider.com I was attending a sales workshop this week and the presenter was lamenting about the uncomfortable (not to mention time wasting) loop we as consumers perpetuate when we don’t simply tell a sales person, “No, I’m not interested at this time.” Instead we tap dance around it using phrases like, “I’ll get back to you” when what we really want to say is that we do not want what they are offering. Why do we do that? The simple answer is: Because we wa