When NOT Being Nice is the Kindest Thing You Could Do
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Photo Credit: thephinsider.com I was attending a sales workshop this week and the presenter was lamenting about the uncomfortable (not to mention time wasting) loop we as consumers perpetuate when we don’t simply tell a sales person, “No, I’m not interested at this time.” Instead we tap dance around it using phrases like, “I’ll get back to you” when what we really want to say is that we do not want what they are offering. Why do we do that? The simple answer is: Because we wa


Hey Leader! Did You Bring Your Personal Values to Work Today?
Photo Credit: Helena Lopes, Unsplash.com We all know that, as leaders, we need to create a business that is value-based. Those values should be well-established and communicated to both new hires and to those who have been with the company for years. Company values are often based on how you and your team treat your clients or customers, as well as how leadership treats their employees. Honest, integrity, and a strong work ethic are common company values. However, many leader
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