We all have those hot buttons: words or actions that make us immediately lose our mind and either lash out in anger or completely shut down. It could be when one of your employees shows up late to a meeting or when your business partner criticizes one of your growth strategies. Most people are constantly chasing their triggers—meaning they are mitigating them after they’ve already reacted. Unfortunately, by this time, much of the damage has been done. The key is to use your p